From the moment, the doors first opened and continuing through today, many organizations and institutions have been creating and developing their IT departments continuously. Through the years, changes in IT range from new technologies to new positions and/or employees. This in turn, makes it very difficult to ensure the entire department is on the same current technical page. It’s a major issue when an IT department creates a homegrown system that has been built through various people and cannot support all the functionality of new technology. Now it’s time to invest in a solution that will rid you of any ambiguity.
Over the past year, there has been an increase in phishing and hacking attacks throughout Higher Education nationwide. Hackers are targeting these institutions for a variety of different reasons. Some of the reasons are access to sensitive data such as date of births, social security numbers, research findings, enrollment status and more. Also, a large amount of IT systems in Higher Ed cannot prevent or are not prepared for a cyber-attack. The main initiatives for institutions moving forward should be to implement a security system that enforces students, staff and faculty to enroll in two-factor authentication. This is imperative to ensure you take the next step into cyber security.
Here at PortalGuard Technical Support, we get quite an assortment of inquiries needing resolution/understanding by our customers and prospects. We are committed to taking the time to document or build into our product what is needed to eliminate these questions from taking up too much time for us and our customers. However, I have been able to find three concerns that I see the most in tech support.
There’s been a concerning trend over the last few years in the higher education field. No, not the sky-high tuition aimed to keep you in debt. Today we’re talking about cyber security breaches aimed at institutions, students and faculty.
This question is hilarious to someone like me who spent 30 plus hours a week working on a merciless course offered at Rensselaer Polytechnic Institute (RPI) called “Data Structures”. A course that has no regard for your happiness, sleep schedule, the other 3 courses you’re enrolled in (which by the way also each eat up at least 10/15 hours of your time each week respectively), or anything apart from learning the fundamentals of C++ coding.
Let’s be honest: the benefits of announcements are nothing new in the world of education. Many applications and service providers have the option to implement announcements. However, these features often do not integrate well with the login process. On top of that, announcements are often lost among everything else that end-users are presented with. This leaves organizations with an interesting problem: communicating information to end-users without overwhelming them to the point of informational exhaustion.
So here we are: the end of the school year has come and gone. It is now time to begin looking at innovative solutions for the fast-approaching future. A high priority for many educational institutions is finding and implementing a secure web portal with a full feature set. With any luck, this portal will benefit both end-users and administrators alike. Best of all: the summer session provides ample opportunity for verbose testing without much interruption of daily services. What many institutions may not know, however, is how a fully-featured web portal solution can also address the problem of communication. How? Through a more streamlined implementation of announcements. Continue Reading →
PistolStar is committed to keeping PortalGuard up to the standards of the industry and the people who use it. Back in March, we asked our loyal customers what they would like to see upgraded or added to PortalGuard. Straight from our customers feedback we made the following changes. Take a look!