We gamers have all been there, totally guilty of logging 80+ hours, sometimes days or even years played into a game. We have all stayed up way too late because we are completely engrossed in a captivating story, so close to finishing a challenging boss battle. Then the sudden realization that hits us as we gaze through weary and sleep deprived eyes, the first light of a new day has arrived.
If you grew up in the 80’s & 90’s, you are now enjoying the exciting game of real life and responsibility. The glory days of all-nighters are a fond memory of the past, and even if you are brave/foolish enough to attempt one, you pay dearly the day after.
Whether you grew up during this time or not, one thing is for sure, gamers take their play time seriously. In the game, we feverishly min/max our avatars or characters to the best of our abilities and take pride in our accomplishments.
The same is true when it comes our precious game time. Anything that impedes our progress can be frustrating. All is well when you’re enjoying a game in its natural state and just cruising along at a steady pace.
On the edge of your seat, you enthusiastically watch a glorious cut scene just before the epic boss battle. Amped up, you charge headlong into the fray and heroically…………..die. No worries. You dust yourself off and then jump right into the…….. Cut scene……. you just watched.
Sigh. You then franticly mash the buttons to skip past the cut scene for another attempt of the boss fight and die yet again. You rinse and repeat until you finally slay the evil baddie or throw your hands up and scream with a rage that burns as hot as a 1,000 suns. Like I said, we’ve all been there.
However, this scenario does not only apply to the gaming world.
This same rage inducing situation happens in the work place, all the time. Today’s work environment is riddled with a litany of web applications that end user must login into multiple times a day.
They receive login credentials to a shiny new web application and proceed to login for the first time. Sure they may poke around the app for a bit, but this newly created password will inevitably get lost in a vast sea of credentials they already have to manage.
This password will be forgotten and they will call the Help Desk for assistance. The Help Desk employee is then forced to stop working on important projects to reset this password. Productivity across the board now comes to a resounding and deafening halt!
Now multiply this little scenario for each employee and their many applications and you get nice formula for employee rage!
As with any gamer worth their salt, a company must min/max their way to victory. Finding a solution that provides multiple application integration for single sign on will quell the fires of frustration. This will allow them to enjoy the benefit of actually using the application and not enduring the head aches of managing too many passwords.
Make it easy on all parties involved, consolidate those applications to just one password. Providing end users with this convenience will increase happiness, productivity, and allow your help desk to fight the real fires.
Don’t subject your end users to poor video game design. Let them skip the cut scenes with a adequate multiple application integration for single sign on!