Below are some of the most frequently asked questions (FAQ) that PortalGuard’s tech support receives, and the answers to them. We will continually be adding more to this section of our blog as time goes on.

PortalGuard FAQ:



Professional Services Guide 

All required IIS roles are not installed –OR- You are not logged in as an administrator (on Windows 2008 R2)

Help desk type-ahead search not finding matching account names

Default Web Site is appearing instead of PortalGuard login after PortalGuard install

The Icons/graphics on the PortalGuard Login Screen are Missing

How to enable SSL on the PortalGuard Web Site

How to Move PortalGuard Web Site folder to a Different Location


If you continue to have an issue after reading these posts  please contact us at techsupport@portalguard.com or 603.547.1200.



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