Rob K

August 18, 2017
by Rob K
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Getting Away from Your Homegrown Environment

  From the moment, the doors first opened and continuing through today, many organizations and institutions have been creating and developing their IT departments continuously. Through the years, changes in IT range from new technologies to new positions and/or employees. … Continue reading

Gregg Browinski

June 21, 2017
by Gregg Browinski
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You Asked We Delivered…v5.6.2.0

PistolStar is committed to keeping PortalGuard up to the standards of the industry and the people who use it. Back in March, we asked our loyal customers what they would like to see upgraded or added to PortalGuard. Straight from … Continue reading

Ashley Wilson

May 29, 2015
by Ashley Wilson
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Helpdesk Password Reset Solution | The Benefits

  I remember college like it was yesterday. The endless fraternity initiations, crazy mixers, dorm hopping parties, thirsty Thursdays. Oh, and then there was the actual going to school part; like taking exams, homework, study halls, getting yelled at by … Continue reading

Rob Bellefeuille

May 11, 2015
by Rob Bellefeuille
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Mac Keychain Password Recovery | The Challenges

    As an IT professional working in a mixed Windows and Mac environment, it can sometimes feel like you are working for two separate IT departments. Like oil and water, most procedures and operational functions between the two do … Continue reading

Ashley Wilson

May 8, 2015
by Ashley Wilson
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Familiar Mobile Password Generator | Top 5 Considerations

  Did you know the average help desk call costs around 25-30 bucks per call? The number one problem that any IT department encounters is something we are all guilty of: You forgot your password. This may seem like a … Continue reading

Rob Bellefeuille Self-service Password Reset Solution Deployment

April 13, 2015
by Rob Bellefeuille
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Self-service Password Reset Solution Deployment

If your company is plagued by too many login prompts, forgotten passwords, and account unlocks, you are certainly not alone. These are problems that hound companies worldwide and have caused companies to allot funding for the appropriate solution. With the … Continue reading

Rob Bellefeuille Usable Self-service Password Management

March 30, 2015
by Rob Bellefeuille
1 Comment

Usable Self-service Password Management

When you think of something to be self-service you expect it to be usable right? Otherwise it is an oxymoron really, I can’t think of anything that is an unusable self-service item unless it is broken. Managing passwords can be … Continue reading

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