Benefits of Self-service Password Reset

  • Increased Usability - users have the ability to enact all password management functions via self-service, without involving a third-party (e.g. Help Desk Support).
  • Increased Security - works alongside knowledge-based and two-factor authentication.
  • Centralized Solution - same user interface for the Web and Mac/Windows Desktop.
  • No Kiosks - perform all self-service actions directly on the user’s machine. Reduced Costs - alleviate password-related Help Desk calls and demands on IT staff.
  • Configurable - administrators can specify configuration at the user, groupor application levels.
  • Seamless Integration - works alongside existing application portals via Sidecar Mode, as well as on Mac, Windows and Mobile devices