On–Premises - PortalGuard

About PortalGuard's On-Premise Software

With PortalGuard On-Premises, you host PortalGuard on your own server with a guided self-installation. This is generally the best option for those who want to manage all the details of the setup, and don't mind the additional time and complexity of hosting a solution within their own environment.

Choose the plan that's right for you



Annual Renewal Cost: $5,000


Single Sign-On
Self-Service Password Reset
Multifactor Authentication
Unlimited Application
Contextual Authentication
Fully Brandable

*Pricing varies on load balancing of your organization,

not per number of users 

Low-User Count



Annual Renewal Cost: $5,000


Self-Service Password Reset

Low-User Pricing

‡ À la carte pricing is available - please contact us for more pricing options

PortalGuard Professional Services

White Glove Service

PistolStar, Inc. is committed to providing our customers with the services and availability that they need, even if that is outside of our standard product package. We are willing to go above and beyond to adapt to the unique situations facing your environment. By providing optional services to address the unexpected, we can better serve your organization in its time of need. Customer input is a key driving factor for our product. The premium support services and technical support tiers outlined in this guide serve to illustrate how our team will provide an enhanced and streamlined return on your investment with PortalGuard.

Technical Support Tiers

Silver Tier

Standard Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM EST
Excludes PistolStar Holidays
Includes 12 Support Incidents
Additional Cost: Included with Purchase

Gold Tier

Extended Support Hours:
Monday – Friday: 7:00 AM – 7:00 PM EST
Excludes PistolStar Holidays
Includes 12 Support Incidents
Additional Cost: $1,000 per year

Platinum Tier

Anytime Availability Hours:
24x7 (Sun-Sat EST)
Excludes PistolStar Holidays
Includes 12 Support Incidents
Additional Cost: $2,000 per year

Customized Branding Services

PortalGuard’s Professional Services for Custom Branding and User Interface modification are offered to ensure that our customers not only receive the best software for their environment, but that said software provides a host of benefits that go beyond basic functionality.

A fully branded login portal offers yet another way of communicating authenticity and trust to your end-users, regardless of your business/institutional vertical. Our dedicated engineers will work with you to determine the best process moving forward and ensure that your PortalGuard software appears recognizable and legitimate to those who will be using it on a regular basis.

You have worked hard on establishing your digital presence – it is our goal to help that presence persevere through your newly established login portal.


PistolStar, Inc. provides many services alongside the ones listed above. For a complete detailed explanation of all the professional services offered, please click Learn More.

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