The version of PortalGuard can usually help our support team track down potential problems. The value is displayed in Trace runtime logs, but if one of our engineers asks directly for the version of your PortalGuard instance, here is where to find it:
1) Open the PortalGuard\bin folder (the default location is C:\Program Files\PistolStar\PortalGuard\bin)
2) Right-click the PG.dll file and choose the “Details” tab. The version is shown in the “Product Version” or “File Version”. Please send a screenshot if you’re unsure.
NOTE: The version displayed in the “Help -> About PortalGuard Configuration Editor” menu item of the PortalGuard Configuration Editor may not necessarily match that of PG.dll. PortalGuard support will rarely ask for the version of PG_Config.exe.